CRM / ERP
We build CRM and business management systems that follow how your company really works, instead of forcing you into a boxed product. Our track record includes CRMs for banks, insurers, e-commerce and FMCG, including SAP and 1C integrations.
Discuss your projectWhat we do
- Process audit and documentation before development starts
- CRM for sales, customer service and case handling
- Integrations with SAP, 1C, telephony, payment and accounting systems
- Unified customer card, interaction history and role-based access
- Reports and KPI dashboards by employee, customer and region
- Ongoing improvements after launch
Sales CRM for an FMCG leader
A new sales channel for one of the world's largest FMCG companies: a call-center CRM integrated with SAP, 17 million records a day, launched in 6 months. Sales +3.6% in the second quarter.
Sberbank: sales CRM for a call center
Systems for selling banking products by phone: predictive dialing, blended mode, appointment scheduling and deal tracking.
MetLife: sales and document management
Two interconnected systems for an international insurance holding: sales with payment right during the call, plus document printing and delivery. Sales grew by 8% in six months.
Lamoda CRM
CRM for handling complaints, returns and non-standard requests from customers of one of the largest fashion marketplaces.